
State Farm® Insurance Agent Ashley Orf
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
John Miller
May 20, 2025
"As much as insurance is a pain to research - and now an even greater pain to pay for - I was very pleased with the service and information I received from Ken at the Ashley Orf Agency. Ken provided me with numerouse home and auto insurance comparison information options. He was thorough and diligent in his answering my many questions about coverages, values, and options. I think I have found an agency that will work with me and help me resolve my insurance needs for a reasonable price now and in the future."
"Thank you so much for the kind words—and for braving the wild world of insurance with us! 😄 We know it’s not always the most exciting topic (and yes, the price tags can sting), but we’re thrilled Ken was able to make the process a little easier and a lot more informative. He’s a rock star when it comes to navigating coverages, and we’re so glad you felt supported every step of the way. Welcome to the Ashley Orf Agency family—we're here to keep things clear, fair, and maybe even a little fun for years to come!"
Jehan
May 2, 2025
"A few months ago, I switched from another insurance provider and started both my auto and home policies with your agency. Fernanda assisted us with the process. Initially, we scheduled the home policy to begin on a future date, but later decided to start it earlier. Before making the change, I specifically asked Fernanda to confirm whether this adjustment would affect the price. I made it clear that I would only proceed if the price remained the same. Fernanda later emailed me confirming she had spoken with the underwriter and that the premium would not change. However, about a month later, I noticed an increase of approximately $500 in the premium. When I reached out to Fernanda for clarification, she dismissed her prior statement, despite the fact that I have the email as evidence. I informed her that I intended to report the issue, to which she responded indifferently, stating I could contact State Farm or the agency owner—she simply didn’t care. This response was unprofessional and unacceptable. This entire experience has been extremely disappointing. Fernanda’s negligence directly cost me $500, and I now regret switching to State Farm. While the agency was very attentive during the initial onboarding process, the service since then has been poor. Emails and phone calls go unanswered, and the lack of accountability is concerning. I will be switching agencies as soon as possible and cannot, in good conscience, recommend this agency to others."
"I’m really sorry to hear how frustrated and disappointed you’ve felt with your experience. That’s never what we want for anyone we work with, and I appreciate you sharing your concerns in detail. It sounds like the change to your policy’s start date and the billing that followed created a lot of confusion, and I completely understand why that would be upsetting—especially when it felt like the information you were given wasn’t consistent. While the billing you saw reflected the policy premium for the month that was added when the effective date changed (something that’s standard regardless of when in the month a policy starts), we recognize that wasn’t explained as clearly as it should have been upfront. Fernanda has let me know she apologized for the confusion during your conversations, and I want to personally echo that here. We never want anyone to feel brushed off or uncared for, and I’m sorry if that’s how it came across to you. I also want to note that we’ve tried to be responsive and helpful every step of the way—whether by phone, email, or in person—but I fully respect that this experience left you disappointed overall. I’m truly sorry to hear you’re planning to move your policies, but we do wish you all the best and are here to help with a smooth transition if you need anything else before then. Thank you again for your honest feedback—it helps us do better."
Kathleen Fallon
March 26, 2025
"Fernanda DeLeon was very knowledgeable and helped me with my auto and home insurance. Service was great!"
"Thank you Kathleen for your fantastic review! I'm glad to hear that Fernanda provided you with knowledgeable assistance for your auto and home insurance needs! 🚗🏠 We're thrilled that you had a great experience with our service. If you any more questions or need for their assistance, please feel free to reach out. We're always here to help!"
Aditya Kamat
March 1, 2025
"Fernanda helped in resolving all queries related to auto insurance! I would definitely recommend her"
"Wow, this made our day! ⭐️ We’re so glad Fernanda was able to help with all your auto insurance questions—she’s pretty awesome, right? Thanks for the recommendation, and if you ever need anything else, you know where to find us! Safe driving! 🚗💨"
Anthony McKee
February 26, 2025
"Outstanding service from Ken!"
"Thank you for the awesome 5-star review! ⭐️ We’re so glad to hear Ken delivered outstanding service—he’s a rockstar! If you ever need anything else, we’ve got you covered. 😊👏"
Cécile Antoine Alfonzo (Hold Your Hand LLC)
January 29, 2025
"Thank you so much for helping me find the home and car insurances we needed, so quickly! You were so kind and professional! I am truly grateful."
"Thank you! 😊 We’re so glad we could help you find the right home and auto insurance quickly. It was a pleasure working with you, and we truly appreciate your kind words! If you ever need anything, we’re always here to help! 🚗🏡✨"
Prajwol Pokhrel
January 27, 2025
"Very good customer support thank you for it"
"Thank you so much! 😊 We’re happy we could provide the support you needed. If there’s ever anything else we can do, just let us know—we’re here for you! "
Ronette Ezell
January 22, 2025
"I really appreciate the efforts to meet my specific insurance needs! These new rates will save me a lot of money!"
"So glad we could help you find the perfect fit for your insurance needs and save you some money along the way! 💸💪 Thanks for letting us be part of it—we’re always here if you need us! 😊"
Misty Kliever Jacobs
January 22, 2025
"Recently I was preparing to move. Near the move date, I contacted my State Farm agent in Oklahoma and learned I needed to move to a new agent. That’s when I contacted Ashley and Valerie. I was worried because I should have started sooner, but Valerie was able to take care of both policies swiftly! Then she was able to get me two new changes/addendums (one at a time), as I had failed to read all of the instructions for what I needed. Valerie was happy to help with each step and very fast. This was the least stressful piece of my move, but also the most important for peace of mind. Like a good neighbor, State Farm is there. Valerie, you rock! Thank you."
"Thank you for sharing your story! Moving can be such a whirlwind, but we’re so glad Valerie could swoop in and make this part smooth and stress-free for you. She’s a total rockstar when it comes to handling the details! P.S. Valerie says, “You rock too!”"
Aaron Marsh
January 22, 2025
"Great service and quick action taken by Nicole o get my needs taken care of. Thumbs up"
"Thanks so much for the awesome review! Taking care of your needs quickly is what we’re all about. Glad we could help—reach out anytime! ☀️"
Bigg Mike
January 15, 2025
"Ashley and the team are always very helpful. Quick and easy each time. Been with them for four years and look forward to more in the future!"
"Wow, four years already?! Time flies when you're helping awesome customers like you! 🎉 Huge thanks for your kind words—we’re lucky to have you as part of our insurance family. Here’s to many more years of keeping things quick, easy, and stress-free for you! 😊🚗🏡"
Ng Okorie
October 30, 2024
"Fernanda has always helped me and best rate possible. She’s responsive, personable, and transparent. I’m happy with the service I get from Stare Farm but mostly satisfied with how much care and attention she provides me and my family."
"Thank you so much for sharing your experience with us! We're thrilled to hear that Fernanda has provided you with the care, attention, and great rates you deserve. She truly goes above and beyond to ensure our clients feel supported and valued, and we’re delighted to know her responsiveness and transparency have made such a positive impact. We look forward to continuing to serve you and your family with the same dedication. "
Melissa G
September 20, 2024
"Valerie has very friendly and fast customer service!"
"Thank you so much for the wonderful review! We're thrilled to hear that Valerie provided you with such friendly and speedy service. It’s our mission to make every experience exceptional, and it’s great to know Valerie delivered! If you need anything else, we're always here to help! "
Juan Morales
September 17, 2024
"great staff and great to have business with specially since I can get a hold of an actual person that is willing to help me at a moments notice"
"Thank you so much for the awesome review! We’re all about being there when you need us most, so it means a lot to hear that you appreciate having a real person ready to help. We truly value your business and look forward to being there for you whenever you need us! "
William Hesser
September 17, 2024
"Nicole and State Farm team have been excellent! Highly recommend… better rates than I could find elsewhere!"
"Thanks so much for the shout-out! We’re thrilled to hear that we could beat the competition and deliver great service. We’ll be here for all your future insurance needs—keeping things smooth, simple, and affordable! 🚗🏠📞 "
Phil Duy
August 29, 2024
"Ashley was very helpful and worked within my budget to get my home and vehicles covered with GREAT coverage! I highly recommend her"
"Thank you so much for your kind words! 🌟 We're thrilled to hear that Ashley was able to assist you in finding the perfect coverage for your home and vehicles. Our goal is always to provide exceptional service while staying within your budget, and we're glad that Ashley delivered just that. Your recommendation means the world to us, and we're here to help whenever you need it. Safe travels and happy living in your well-protected home! 🚗🏡"
Orozco Foundation Repair
August 27, 2024
"Cool!"
"Thank you for your 5-star review! We're dedicated to providing top-notch service and are glad you had a great experience with us. If you're looking for reliable insurance solutions, we're here to help with personalized options for your needs. Reach out anytime!"
Jimmy Reyez
August 21, 2024
"Awesome expereince.. Glad to see dedication and profesionalism!"
"Thank you for the amazing review! 🌟 We're all smiles knowing you had a great experience. Dedication and professionalism are our top priorities, and it’s awesome to hear we hit the mark. Can't wait to work with you again!"
Chris H.
August 20, 2024
"Very nice and helpful. Saved me money too :)"
"Thank you for your awesome review! We're glad our team was able to provide helpful service and save you money on your insurance. If you ever need assistance with other insurance or financial services, we're here to help. Don't hesitate to reach out anytime. Have a great day!"
Liem Ha
August 16, 2024
"This is our first time visiting State Farm Insurance at this location. Fernanda was very professional and helpful. She very attentive to our needs and very pleasant! I like the decorations of the office!"
"Thank you so much for sharing your experience! We're delighted to hear that your first visit to our State Farm office was a positive one. Fernanda is indeed a valued team member, and we're glad she was able to assist you with professionalism and care. It's also wonderful to hear that you enjoyed the office decor—we want our space to feel welcoming for all our clients. If you have any more needs or questions in the future, we’re here to help!"
Lauren Hallett
July 9, 2024
"Ashley and her team are very knowledgeable and always go above and beyond to help us."
"Thank you so much for your kind words and 5-star review! We're thrilled to hear that Ashley and our team have been able to exceed your expectations. Going above and beyond is what we strive for, and it's fantastic to know that our efforts have been noticed and appreciated. If there's anything else we can do to assist you further, please don't hesitate to reach out. We're here to help!"
Jerry Urakath
July 9, 2024
"Fernanda was very helpful in explaining the details and other nuances of the auto insurance policy. This was crucial as I was looking for a diverse yet affordable auto policy in a new state that is vastly different from my current driving roadways."
"Thank you so much for your glowing review! We're thrilled to hear that Fernanda provided such valuable assistance in navigating your auto insurance needs, especially with the complexities of transitioning to a new state. Understanding the nuances of different driving environments can indeed make a world of difference when choosing the right policy. We're here to make sure you feel confident and well-informed every step of the way. Should you have any further questions or need assistance in the future, please don't hesitate to reach out. Safe travels on those new roadways!"
chadd kawata
May 3, 2024
"Friendly and knowledgeable. Call for a quote for a home in Broken Bow and State Farm delivered!! Thanks Ananda!!"
"Thanks a bunch for the kind words! 🌟 We're thrilled to hear you found Fernanda friendly and knowledgeable, and even happier that State Farm delivered for your home in Broken Bow! 🏡💼 Don't hesitate to reach out for any future needs - we've got your back! 😊 #StateFarmSuccess #HomeInsuranceHeroes"
Michelle Cupido
April 29, 2024
"Thank you Valerie for helping me find affordable insurance! I highly recommend Ashley’s team as it was a great experience switching over to State Farm. This process was quick, efficient and easy."
"Valerie and the team are thrilled to hear about your fantastic experience! 🎉 Making insurance easy and affordable is what we're all about, and we're delighted to have you as part of the State Farm family. If you ever need anything else, just give us a shout! Thanks a bunch for your glowing recommendation! 🌟"
Joe Ray (Satoshi Nakamoto)
April 16, 2024
"VERY kind people and best of it all is I saved hundreds I shopped around and then I requested a quote from Ashley and she returned it quickly I will give her 5 Stars for sure! Thanks again!"
"Wow! Thank you so much for the stellar review! 🌟 We're thrilled to hear that you had such a positive experience with our agency. Saving hundreds and receiving prompt quotes? That's music to our ears! We truly appreciate your support and look forward to serving you again in the future. Thanks a bunch!"